PRIVACY POLICY: PERSONAL DATA AND COOKIES
The purpose of this document is to inform you about the way we collect and process your personal data.
Edited in a transparency approach, it informs you more precisely on :
The methods of collection and processing of your data,
The security measures applied to your data,
Your rights relative to your data and their treatment,
Our obligations.
Words beginning with a capital letter are understood to have the definition given to them by the General Data Protection Regulation (known as "GDPR") number 2016/679 of 27 April 2016, of the European Parliament and the Council of the European Union. The full text of this regulation can be found here.
Person in charge of the treatment
The company LIT DE VIN, trade name: GRANDS BOURGOGNES, SARL with a capital of 55 000 €, whose head office is ZA le Saule 21220 BROCHON, registered at the RCS of DIJON under the number 421 428 566 is the person in charge of the treatment.
Data collected
The Data Controller may collect the following personal data:
Data relating to your identity: title, surname, first name, date of birth
Contact data: postal address, e-mail address, telephone number,
Connection data: IP address of the terminal, type of terminal used, type of browser,
Data relating to your centers of interest: products consulted, products added to the basket, products ordered,
Data related to your orders: history and content of orders, payment method used, balance of loyalty points.
Your identity and contact data are essential to the placing of an order.
The collection of your Data takes place in particular:
During your navigation on our site,
At the time of your inscription with our newsletter,
During the creation of your account,
When placing an order.
Purpose of collection and legal basis for processing
The Controller may process your Personal Data on several grounds:
the performance of a contract we have entered into with you, including the online sale of our products, and/or
your consent, and/or
a legal obligation, and/or
our legitimate interest, consisting in particular in the preservation of our interests in the event of litigation or our economic interest in sending you commercial information.
And for the following purposes:
The processing, execution and after-sales service of your order,
To manage your contact requests, information and complaints,
To manage the loyalty program,
To personalize the services we offer you,
To send you commercial information about our products and offers as well as those of our partners,
To send you our newsletter,
Ensure the management and administration of our website,
To carry out our legal obligations, in particular accounting and tax.
Your rights
You have the right to access, rectify, delete, limit, oppose and port your Personal Data as well as the right to determine the fate of your Data in case of death.
You also have the right to lodge a complaint with the competent supervisory authority (in France, the Commission Nationale de l'Informatique et des Libertés, or "CNIL").
Where the processing of Personal Data by us is based on your consent, you may withdraw it at any time, without affecting the lawfulness of the processing carried out before its withdrawal.
These rights may be exercised free of charge, by sending either:
An e-mail to the following address: info@grandsbourgognes.com
A letter to the following address GRANDS BOURGOGNES - SARL LIT DE VINS - Z.A le Saule, 21220 BROCHON
Your request must explicitly include its subject; proof of identity may be requested.
The person in charge of treatment will treat this request in accordance with the provisions of the RGPD and the law Informatique et libertés, n°78-17 of January 6, 1978 modified.
How long we keep your data
The length of time we keep your Data varies according to the purpose for which it is collected.
The main processing periods are as follows:
Data relating to customers: duration of the contractual relationship then 3 years from the end of this relationship,
Data relating to prospects: 3 years from the last contact
Invoicing data necessary for compliance with our accounting and tax obligations: 10 years from the end of the accounting period.
Where applicable, data necessary to preserve the rights or defend the interests of the Data Controller: during the applicable limitation period.
Data relating to cookies: see below.
It may be shortened in particular by the exercise of your right to erasure or because of the instructions given for their processing upon your death.
Recipients of your data
Your data is transmitted to :
Our authorized personnel,
Our technical service providers involved in the management of the Site and/or in the ordering process, in particular the Site's host, the editors of commercial mailing solutions, the transporters, the banking service providers in charge of secure online payment solutions,
Our commercial partners,
Our subcontractors.
Security measures
We implement appropriate technical and organizational measures to protect your personal data against alteration, loss, use, disclosure or unauthorized access, including
Raising awareness of the confidentiality requirements of our employees who have access to your personal data;
Securing access to our premises and our computer platforms;
The implementation of a general policy of computer security of the company;
Securing the access, sharing and transfer of data;
The selection of subcontractors and partners who also apply these Measures.
Location of your data
We store your Data within the European Union. However, it is possible that when we transfer your data to one of our business partners or subcontractors, your data may be located outside the EU. In this case, we ensure that this processing is subject to an appropriate guarantee.
Accuracy
By using this Site, you agree to provide only accurate information about yourself and to update it immediately if it changes.
To this end, you can send your request to the contact details mentioned in the article "your rights".
Final provisions
This Privacy Policy is governed by French law.
Use of the Site is subject to the privacy policy in effect at the time of use.
The invalidity of any provision of this Privacy Policy shall not affect the validity of the remaining provisions.
OUR COOKIE POLICY
Definition
A cookie is a small file that your browser stores on your hard drive and that allows the recording of various technical data allowing the general control of the public's access to our site (number of visits, frequency of exposure of advertising banners, etc.) or the personalization of the pages displayed with a view to your future interactions with our site.
Identification of cookie issuers.
Our cookies: our site is designed to take into account the needs and expectations of our customers. To do this, we use cookies primarily related to the operation of our sites.
Third-party cookies: As part of our advertising partnerships, third-party companies may use cookies to identify your interests and personalize the advertising offer that is sent to you on our site or outside. They may be stored by your browser while you are browsing our site or when you click in the advertising areas of our site.
We do not have control over cookies placed by third parties who are acting on their own behalf. We do, however, ensure that our partners agree to process the information collected on our site in a secure and confidential manner, for our purposes only and in accordance with our instructions, in compliance with applicable laws and regulations.
Classification of cookies according to their purpose.
Different categories of cookies are used for the purposes described below. We also inform you as far as possible of the purposes of third-party cookies of which we are aware.
Cookies that are strictly necessary for the operation of the website: these are cookies that are essential for browsing our websites and that allow you to use the main features of the websites and to secure your connection. Without these cookies, you would not be able to use our sites normally and we strongly advise you not to prevent their use or to delete them.
Functionality cookies: These are cookies that allow us to optimize the functioning of the sites and to adapt their presentation to your terminal's display preferences during your visits. These cookies allow you to have a more fluid and customized navigation.
Analytical cookies: These are cookies that allow us to evaluate the use and performance of the public site and its member areas, to establish statistics and volumes of frequency and use of certain content in order to improve the performance and interest of our services. These cookies are mainly implemented by Google Analytics.
Advertising cookies: these are cookies that allow us to offer you the most relevant advertising possible, adapted to your interests both on our site and on third-party sites. The refusal of these advertising cookies has no impact on the use of our sites. These cookies are mainly implemented by Google Analytics.
Consent of the Internet user.
The installation of cookies other than functional ones requires your consent.
Any other cookie can only be installed with your express consent, via our consent form.
In any case, you have the possibility of deleting all the cookies installed, according to the procedures stated below.
Cookie storage time.
All of our cookies are stored by your browser for a maximum of 13 months from their installation.
Opposition and deletion of cookies.
At any time you have the possibility to oppose the installation of cookies or to delete them directly via your browser.
The configuration of each browser is different and is described in the help menu of the browser you are using.
For Chrome
https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
For Internet Explorer
https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
For Safari
https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR
For FireFox
http://support.mozilla.org/fr/kb/cookies-informations-sites-enregistrent?redirectlocale=fr&redirectslug=G%C3%A9rer+the+cookies
For Opera
http://help.opera.com/Windows/10.20/fr/cookies.html
Additional information.
For more information on cookies, you can visit the CNIL website at: https://www.cnil.fr/fr/site-web-cookies-et-autres-traceurs
